Shipping

Shipping Policy

This built page explains processing, delivery, and tracking in a store-specific format. This page applies specifically to builns.shop.

How built handles returns after delivery
This returns after delivery section covers orders and visits through builns.shop for built. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, built also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

delivery area at built
For purchases made through builns.shop, built applies the following guidance on delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free.

built: processing and transit
built publishes this processing and transit guidance for customers using builns.shop. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Our approach at built to tracking and addresses
This tracking and addresses section covers orders and visits through builns.shop for built. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Details from built on delivery issues
This delivery issues section covers orders and visits through builns.shop for built. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@builns.shop or 808-972-6589. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Merchant Information
Business name: built
Brand name: built
Email: Support@builns.shop
Phone: 808-972-6589
Physical address: 1119 Onaha St, Wailuku, Hawaii, 96793, United States